Question 1

How does Brekko work?

Accepted Answer

Search for a property, choose a time slot and send a request with no upfront charge. Contacted properties can confirm availability and propose a rate: the booking is confirmed only when you accept an offer. You pay directly at the property on arrival.

Question 2

What hours can I choose?

Accepted Answer

Check-in from 7:00 am to 8:00 pm. Check-out from 10:00 am to 11:00 pm. Minimum stay is 3 hours.

Question 3

How much does it cost?

Accepted Answer

Prices shown by Brekko are estimates. Each property sets the total rate for the requested time slot, and you can accept or reject it before the booking is confirmed. Brekko does not add service fees.

Question 4

Do I need to pay upfront?

Accepted Answer

No. No upfront charge, no credit card required. You pay directly at reception when you check in.

Question 5

How do I cancel a request or booking?

Accepted Answer

You can withdraw the request from the summary email. If you have already accepted a rate, the cancellation terms communicated for that booking apply; unless the property states otherwise, cancellation is free up to 1 hour before check-in.

Question 6

When do I receive confirmation?

Accepted Answer

Right after submitting, you receive an email with the request code and summary. When a property proposes a rate, we notify you: booking confirmation is sent only after you accept the offer you choose.

Question 7

How do I register my property on Brekko?

Accepted Answer

Click "Register property" in the main navigation, fill in the form with your property details and we'll get back to you within 24 hours to activate your profile.

Question 8

Are there any commissions?

Accepted Answer

For now access is free for partner properties. We'll provide full details before activation.

Question 9

How do I manage bookings?

Accepted Answer

Bookings are currently received by email. A property management dashboard is under development.

Question 10

What types of properties can join?

Accepted Answer

Hotels, boutique hotels, B&Bs and aparthotels with at least one room available during the day. We evaluate each property individually.

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